Crisis Communication - Doing nothing or making the wrong choice. The impact on your business

Statement
Employers have a responsibility for the safety and security of their staff. All businesses should have arrangements in place to deal with the impact of a major incident or disaster. Make sure you understand what you need to do in an emergency at work.

What are the possible implications for getting communication wrong?

• Speed of Recovery. The faster we communicate the quicker we can respond


• Financial. The longer the time taken to recover, the greater the potential losses


• Management Time. Manually responding to incidents using one – one telephone contact takes time, time better spent managing the situation


• Operational Time. Not having response information at your fingertips delays decisions


• Reputation. Stakeholders, Customers, Suppliers, all need to be informed in a major incident


• Employee Welfare. Stopping wasted journeys, giving staff and family access to statements Helping identify those staff that need help


• Competitive Advantage. The quicker to recover, the quicker to continue trading


• Inaccurate Statements. In the absence of company statements and information, employees, the industry and the media, may well create their own impressions

Vocal gives companies the tools with which to communicate in real time, quickly and effectively. Vocal, providing industry leading business messaging and emergency notification tools.

For more information please feel free to contact us.